Shipping & Freshness
Popped when you order.
Not before.
Nothing sits in a warehouse waiting for you. Every order is made in small batches after it comes in, which is why it takes a few days and why it tastes like it does.
Business days to pop, coat, cool and pack your order by hand. Longer during peak periods.
Business days in transit for standard shipping, anywhere in the United States.
Business days in transit if you choose expedited, where it is available.
How long it stays good
Shelf life depends on what is on the popcorn. Every bag carries the date it was popped, so you never have to guess.
Heat is the enemy
Popcorn is a perishable food product. Chocolate and coated flavors are sensitive to heat, and a truck in July is a hot place.
We take precautions, but we cannot guarantee against melting or texture changes in transit. If your order arrives in bad shape, contact us with a photo.
The rest of it
Shipping rates
Rates are calculated at checkout based on weight and destination. There is no free shipping threshold today.
Check your address
We are not responsible for delays or losses from an incorrect address, and reshipping fees may apply if a parcel comes back to us.
Big orders need runway
Gifting and bulk orders need extra processing time. Order early for holidays, weddings and conferences.
Carrier delays
Once it ships, it is in the carrier’s hands. We will help you chase a claim, but we cannot control their network.
Pick it up instead
In-store pickup is available at 3805 Concord Pkwy S, Suite 132, Concord, NC 28027.
Something wrong?
Report damaged or incorrect orders to popstarzusa@gmail.com or (980) 781-5798, with your order number and a photo.